Phone: + 1 (214) 219-9798
Request a Proposal

Turn your Front Desk Agents into an extension of your sales team, and increase your actual Up Sell Revenues
The Program
The program includes:

  • A five-day training and coaching session for all your Front Desk and Reservations personnel
  • Check In Up and Booking In Up, can be Implemented at the same time and/or on a back to back session.
  • Two Follow-In Up sessions, every 4 months.
  • Revision and consulting regarding price structure, room categories and bonus hotel features, in order to maximize Incremental Revenue.
  • Completely automatized Up Sell reports for easy entry of the data.
  • Monitoring and control of the program with direct contact with the program responsible in the hotel, by realizing a monthly phone call.
  • Implementation of goals, policies and structures regarding Up Sell commissions for the staff.
  • Monthly Performance Reports and results analysis.