Keep your staff up to date and ensure your Upsell results keep on growing.
Follow In Up is an ongoing training program designed to enforce ongoing education for hotel staff members who have previously completed our Front Desk, Reservation or Food & Beverage courses. Our continuity training is designed to monitor the performance and progress of staff members who have taken our courses.
Follow In Up guarantees continuing performance and results by training new team members and refreshing previously trained staff. Ongoing education ensures all staff members understand and implement the Up Selling philosophy.
Experience has shown that feedback and maintenance sessions are extremely important, as results immediately go up after their implementation. Therefore, we recommend follow up sessions every 4 to 6 months in order to keep the program material fresh, ensuring superior results.
Turn your Front Desk agents into an extension of your sales team thus dramatically increasing your Upsell Revenues.
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Sell the rooms that normally stay unbooked or are used only for sporadic upgrades and maximize your ADR and RevPAR.
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Upgrade your Room Service, Restaurants and F&B Outlets by increasing customer satisfaction.
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Transform your Spa Services into upselling and revenue generating machines.
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Turn cabanas, experiences and add-on services into a consistent, high-margin revenue stream across your entire property.
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